Privacy Policy

MAD is a marketing media and community platform. The product includes public editorial content, user profiles, community and account forms, a built-in content management system, AI-assisted editorial drafting and localization workflows, profile image storage, and scaffolding for future MAD+ and merch features.

For privacy questions, requests, or complaints, contact us at privacy@mad-ads.com.

When you create an account or update your profile, we collect information such as first name, last name, email address, phone number, job title and company, username, profile description, profile photo, and any other information you choose to submit.

If you apply for community access, contact us, submit editorial material, or communicate with the MAD team, we may collect the details included in that form or message. If you are an editor or admin, we also process content and workflow activity connected to your account.

MAD uses Supabase Auth to manage account registration, login, email confirmation, authentication sessions, and password handling. We do not store plaintext passwords in the application code or public database tables.

Authentication uses cookies and related session data so the site can keep you signed in, show your profile, restrict editor/admin tools, and determine whether you can access member-only content.

If you upload a profile photo, it is stored in the MAD avatar storage bucket. Avatar images are publicly readable so they can be displayed in the site header and profile UI. Do not upload an image that you do not want visible to others.

Profile fields such as username, first name, role-related data, subscription tier, and avatar path may be used to render your account experience, enforce access rules, and support editor workflows. Access to private profile details is restricted by database access controls, but public-facing profile elements may be visible where the product displays them.

For signed-in users, MAD may record that you have read a published content item. This read marker is used to update your materials-read count, support future member experiences, and understand how account features are used.

We may also collect basic technical and usage information, including pages requested, timestamps, browser or device information, IP address, log data, errors, and security events. This information helps us operate the service, troubleshoot issues, prevent abuse, and improve performance.

MAD uses essential cookies and similar technologies for authentication, session management, security, language routing, and basic service operation. These are necessary for the website to work correctly.

At the time of this policy, MAD does not describe an active third-party advertising cookie or behavioral ad tracking program in the application. If analytics, advertising pixels, or additional tracking tools are added, this policy should be updated before or when those tools go live.

MAD may use AI tools, including OpenAI-powered workflows when configured, to help editors draft, localize, or review content. AI drafts are intended for internal editorial workflow and should not auto-publish without human review.

Content, source snapshots, translation dictionaries, prompts, model names, generated drafts, confidence values, and editor identifiers may be stored so the team can manage localization and editorial quality. User profile information is not intended to be used for unrelated AI training by MAD.

We may share information with vendors that help us run MAD. Current or planned service categories include hosting providers, Supabase for authentication, database, and storage, Resend for transactional email, Listmonk for newsletter or email webhook workflows, OpenAI for optional AI drafting/localization, and operational tools used for development, security, logging, or deployment.

These providers may process information only as needed to provide their services to MAD, comply with law, secure their systems, or enforce their own terms.

MAD does not sell personal information for money. MAD also does not currently describe sharing personal information for cross-context behavioral advertising in the application.

If MAD later introduces ad networks, advertising pixels, or data sharing that qualifies as a sale or sharing under applicable privacy laws, we will update this policy and provide required opt-out mechanisms.

We keep personal information for as long as needed to provide the service, maintain your account, operate the CMS, preserve security and audit records, comply with legal obligations, resolve disputes, and enforce agreements.

If you request deletion, we will delete or de-identify information where reasonably possible, subject to backups, legal obligations, fraud prevention, dispute records, published editorial records, and legitimate operational needs.

MAD uses technical and organizational measures designed to protect information, including server-side authorization checks, Supabase row-level security, restricted service-role usage, file type and size validation for uploads, and access controls for editor/admin areas.

No website, database, storage system, or transmission method is perfectly secure. You are responsible for keeping your login credentials confidential and for using a secure device and email account.

MAD may process and store information in countries different from where you live, depending on hosting, Supabase, email, AI, and infrastructure provider locations. Those countries may have data protection laws that differ from your local laws.

Where required, we will use appropriate safeguards for international transfers, such as provider contractual terms, data processing agreements, or other lawful transfer mechanisms.

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to appeal a decision or complain to a privacy authority.

To make a request, contact privacy@mad-ads.com. We may need to verify your identity before completing a request. Some requests may be limited by security, legal, editorial, anti-fraud, or operational requirements.

If a U.S. state privacy law applies to MAD, residents may have additional rights regarding categories of personal information collected, purposes of use, disclosure categories, correction, deletion, portability, and opt-out rights.

The categories MAD may collect include identifiers, account and profile information, internet or network activity, user-generated content, commercial or subscription-related information if future paid features are enabled, and inferences or preferences derived from platform use. We use these categories for the purposes described in this policy.

MAD is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to MAD, contact us and we will take appropriate steps.

We may update this Privacy Policy as MAD changes. The updated version will be posted on this page with a new last-updated date. If a change is material, we may provide additional notice where appropriate.